Quest FAQ's

• What about existing quality initiatives?
• How much does it cost?
• Once we have applied to Quest, when are we assessed?
• How do we benchmark?

 What about existing quality initiatives?

The existence of other quality initiatives and awards is recognised by Quest, which actively embraces all schemes that help to improve the quality of the service and are not merely 'badge-chasing' exercises. Quest is not intended to compete with other schemes and awards, nor does it require them as prerequisites.

How much does it cost?

FM Sites

Quest Entry costs £850 per year. The centre will receive a yearly mystery visit and a one day assessment on the eight core modules of Purpose, People and Operations. 

 Quest Plus costs £1450 in the first year and £850 in the second year (if a site goes through their assessment in the month they are due they will receive a discount of £200).

Quest Stretch costs £1450 in the first year and £850 in the second year (if a site goes through their assessment in the month they are due they will receive a discount of £200).

SD Sites

Sports Development assessments cost £865, maintenance assessments cost £450.

Please note; all prices exclude VAT.

Once we have applied to Quest, when are we assessed?

There is a minimum lead in time of three months from receipt of your application to Assessment. Assessments will not be arranged unless we have received a purchase order number and timings vary depending on the availability of Assessors.

How do we benchmark?

If you have a Quest member log in to the website, you can download the benchmarking database from the Quest Member Area.