News

Conference Award winners

The annual Quest and NBS awards were presented at the Quest Conference in March. Well done to the following Centres who were awarded the ‘10 Year Continuous Award’ following 10 year continuous committed registration starting at the end of their first cycle.

The award for highest scoring Facility Management centre went to Clissold Leisure Centre managed by GLL.

Congratulations to Kent Sports Development team who were awarded the Highest Scoring Sports Development Department.

NBS awards were given to the following

Quest Assessor and Mystery Visitor Long Service awards were given to the following

Well done to you all!

Available to view now!

Click here to view a film of the days events from the Quest & NBS Conference 2012

Quest courses now earn CPD points

Candidates who take part in Quest’s one and two-day courses will now be able to earn Continuing Professional Development (CPD) points from the Institute for the Management of Sport and Physical Activity (IMSPA).

Quest currently runs two courses. The one-day Introduction To Quest is aimed at all leisure centre staff and gives an understanding of what Quest is about, why it’s a valuable continuous improvement tool and how staff will personally be involved. This course is now worth 25 CPD points.

Caroline Constantine, Quest Operations Director, says: “The Quest team is delighted that our courses are now recognised as an important part of staff development and accredited by a chartered institute as well known as IMSPA. Its wonderful news that our industry is now recognised and we can play our part in helping leisure staff with their continual professional development.”

Those interested in booking onto the next round of Internal Quest Assessors courses should contact Carrie Stroud at JLIB_HTML_CLOAKING or click here.

Quest Benchmarking Seminars to be held in England

Please click here to find details of the Quest Benchmarking sessions to be held in England. Please contact JLIB_HTML_CLOAKING  to book a place.

It’s a really useful tool to see where you sit in each band and module. You can use it to find centres that do things differently and continually improve your customer and team experience. The cost for this is only £15!

Conference Photo Gallery

Photos of the award winners from the Quest & NBS Conference 2012 can be viewed by clicking http://flic.kr/ps/2agfSs

Conference Presentations Available online

To view presentations from this years Quest & NBS Conference please click on the link below.

Quest 2012 Presentation

Ponds Forge Quest Cleaning Presentation

Educational Workshop Presentations

NBS conference presentation

CIMSPA conference presentation

EFDS conference presentation

FIA Conference presentation 2012

Sponsor Workshop Presentations

Big Wave Media Social Media presentation

Alliance Leisure Conference Presentation

XN Leisure Conference presentation

Life Fitness Conference Presentation

Quest & NBS Conference programme

The programme of events for the 2012 Quest & NBS Conference can be viewed here

For information on how to book please email JLIB_HTML_CLOAKING or click here to download a booking form.

Quest & NBS Conference 2012

 The second Quest Conference is to be held at Holywell Park, Loughborough, and this year it

incorporates NBS as well. Taking place on the 1st March 2012, it only costs £45 per person exclusive

of VAT, and this includes lunch and an awards ceremony to celebrate success in both Quest and NBS.

Find out what has Quest 2011 achieved to date, help celebrate our success and discover how Quest

2011 is shaping the future of the sector together with its industry partners!

For information on how to book please email JLIB_HTML_CLOAKING or click here to download a booking form.

Don’t forget to put 1st March 2012 in your diary for the Quest & NBS Conference in

Loughborough!

Quest Extra -Move Up A Gear

Quest Extra has been designed to provide your organisation with further opportunites for training. There are a variety of products available including test drives for centres wishing to trial Quest in a low cost and lost stress way! For those sites who have successfully gone through Quest Entry, there is also an opportunity to purchase an extra day and upgrade to Quest Plus. For more information on the services available please click here

Please contact JLIB_HTML_CLOAKING for training enquiries or call 01603 813703

Quest 2011 Guidance notes

"Introduction to Quest 2011" - the guidance notes for Local Authority Clients, Consultants working on their behalf, and Management Contractors has been issued.

To view this useful guide please click on the link below

 Introduction to Quest 2011 May 2011

To view the assessment preparation notes and guidance for Day1 and Day 2 modules please click here