Guidance

Quest 2011 Guidance

"Introduction to Quest 2011" - the guidance notes for Local Authority Clients, Consultants working on their behalf, and Management Contractors has been issued.

To view this useful guide please click Introduction to Quest 2011.

Guidance Modules

The Day 1 and Day 2 Guidance for Quest 2011 are available now. We are currently developing the Day 1 modules and Day 2 Plus modules guidance notes. These are currently being piloted so if you have any feedback please email your comments to JLIB_HTML_CLOAKING

Please click on the required document to view.

Please click here for module list which is being updated regularly. Please ensure you are viewing the lastest issue.

Day 1

Operations 1 Cleaning and Housekeeping Issue 2

Operations 2 Maintenance and Equipment Issue 2

Operations 3 Environment Issue 2

Operations_4_Health_and_Safety_Declaration_Issue_4_

People 1 Customer Experience Issue 2

People 2 team Issue 2

Purpose 1 Business Planning Issue 2

Purpose 2 Continuous Improvement Issue 2

Day 2

GPLUS 1 - Measuring Impacts Outcomes Issue 1

GPLUS 2 - Working with NGBs Issue 1

GPLUS 3 - Legacy Issue 1

GPLUS 4 - Skills Development Issue 1

GPLUS 5 - Contribution to Health and Wellbeing Issue 1

GPLUS 6 - Customer Insight Research and Feedback Issue 1

GPLUS 7 - Health and Safety Management Issue 2

GPLUS 8 - Sales and Retention Issue 2

GPLUS 9 - Financial Management and Performance Issue 2

GPLUS 10 - Access and Equity Issue 1

GPLUS 11 - Marketing E-comms and Social Media Issue 1

SPLUS 1 - Sports England National Benchmarking Service Issue 1

SPLUS 2 - Food and Beverage Issue 2

SPLUS 3 - Ice Rinks Issue 1

SPLUS 4 - Athletics Issue 1

SPLUS 5 - Performance Sport Continuum Issue 1

SPLUS 6 - Golf Issue 1

SPLUS 7 - Fitness Suite Issue 2

SPLUS 8 - Programming Issue 1

SPLUS 9 - Sports Development Issue 2

SPLUS 10 - Climbing Issue 1

SPLUS 11 - Dual Joint Use Issue 1

SPLUS 12 - Accommodation Issue 1

SPLUS 13 - Quality Management System Integrated Management System - Issue 1

SPLUS 14 - Event Management Issue 1

SPLUS 15- Theatre and Conference Issue 1

SPLUS 16 - Water Sports Issue 1

SPLUS 18 - FIA Code of Practice Issue 2

SPLUS 19 - Pool Water Management Issue 1

SPLUS 20 - Swimming Lessons Issue 1

SPLUS 25 - Lifeguarding Issue 1

Full guidance materials are available to Quest members and can be accessed by subscribing to Quest.

Assessment Preparation Forms (formally SAQ)

The following documents are to assist you in preparing for your assessment. Please click on the document to view. Please ensure you are using the lastest issue.