Aims & Objectives of NBS

The aim of the NBS is to provide local authorities with rigorous and robust information on the performance of their sports and leisure centres compared with that of equivalent 'family' facilities elsewhere in the country.

The objectives of the service are:

• to contribute towards an effective focus on improvement in the context of Best Value and assessment of Local Government performance
• to allow local authorities to measure a facility's performance for a range of indicators that include financial performance, access, utilisation, and importance and satisfaction scores from users
• to allow comparisons that are reliable, rigorous, simple and effective for management purposes
• to allow local interpretation and determination of performance in response to local policy decisions
• to update the national benchmarks annually, in the Autumn, providing a new set of benchmarks for the following year’s reports.

The NBS is normally for centres with one or both of the following:

• at least one sports hall of at least four badminton courts' size
• at least one swimming pool of at least 20 metres in length.

The service may be provided for centres with neither of these, but the comparisons with national benchmarks will be less valid because the benchmarks are calculated for centres with one or both of these facilities.

For details of the NBS, please call the Helpline on 01603 813703 or contact:

National Benchmarking Service,
Park Farm,
Hethersett,
Norfolk,
NR9 3DL

For more information please Contact Us