Specialist Modules and Areas
- Planning to improve
- Quality/Integrated Management Systems
- Customer Experience
Advice for New Centres
Liaise with team members to ensure that Quest is not seen as something on top of their day job – it is the day job!
Integrate and embed improvements over time and don’t try to it all at once. Remember it is an quality improvement scheme as well as a recognition scheme.
Value of Quest
An excellent tool offering guidance on good practice and improvements to help the team grow, improve customer satisfaction and financial performance.