Elliott Crabtree

Elliott Crabtree

Quest Experience

4 years

Specialist Modules and Areas

  • Environment
  • Planning to improve
  • Quality/Integrated Management Systems
  • Accommodation
  • Customer Experience

Advice for New Centres

Liaise with team members to ensure that Quest is not seen as something on top of their day job – it is the day job!

Integrate and embed improvements over time and don’t try to it all at once. Remember it is an quality improvement scheme as well as a recognition scheme.

Value of Quest

An excellent tool offering guidance on good practice and improvements to help the team grow, improve customer satisfaction and financial performance.