Elliott Crabtree

4 years

• Environment
• Planning to improve
• Quality/Integrated Management Systems
• Accommodation
• Customer Experience

Liaise with team members to ensure that Quest is not seen as something on top of their day job – it is the day job!

Integrate and embed improvements over time and don’t try to it all at once. Remember it is an quality improvement scheme as well as a recognition scheme.

An excellent tool offering guidance on good practice and improvements to help the team grow, improve customer satisfaction and financial performance.