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Recent News

Keynote speakers now announced!

Keynote speakers now announced!

  • October 14 - 2019
  • News

Keynote Speakers now announced for our joint conference with CIMSPA!

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CIMSPA and Quest NBS Conference 2020

CIMSPA and Quest NBS Conference 2020

  • October 01 - 2019
  • News

Early Bird Bookings are now open for our joint conference with CIMSPA!

Read More
State of the Sector Report 2018

State of the Sector Report 2018

  • July 08 - 2019
  • News

The Sport England NBS (National Benchmarking Service) has just released its summary “state of the...

Read More
Quest NBS and CIMSPA Conference 2019

Quest NBS and CIMSPA Conference 2019

  • February 28 - 2019
  • News

Thank you to all those who attended the 4th annual joint Quest NBS and CIMSPA Conference and the...

Read More
Article - CSPs enter a new Performance Enhancing Era

Article - CSPs enter a new Performance Enhancing Era

  • October 03 - 2018
  • News

“Performance management is not designed to prove but to improve”.

Read More
Achieve IFI Accreditation as part of your Quest Assessment!

Achieve IFI Accreditation as part of your Quest Assessment!

  • May 21 - 2018
  • News

Have you seen the article in Sports Management Magazine about the IFI award? Read about how you can...

Read More
  • Keynote speakers now announced!
  • CIMSPA and Quest NBS Conference 2020
  • State of the Sector Report 2018
  • Quest NBS and CIMSPA Conference 2019
  • Article - CSPs enter a new Performance Enhancing Era
  • Achieve IFI Accreditation as part of your Quest Assessment!

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Tonbridge Swimming Pool have achieved outstanding for the third consecutive assessment!...

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Don't miss out, the early bird booking ends 31st October. Book now! https://t.co/KhATDDpTwQ...

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The CIMSPA and Quest NBS Conference 2020 is coming! Save the date Thursday 27th February 2020 at...

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Kingswood Leisure Centre are excellent! Congratulations to everyone involved https://t.co/tt3gJjE3nW

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Congratulations to William Gregg VC Leisure Centre on achieving excellent in their recent...

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Congratulations to Alfreton Leisure Centre who have just achieved an excellent banding!...

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Royston Leisure Centre have achieved excellent for the fourth time! Congratulations to everyone...

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Peacehaven Leisure Centre have achieved an excellent banding for the third consecutive assessment!...

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Congratulations Wimbledon Leisure Centre and Spa on achieving excellent! https://t.co/CKMHMAD9z9

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Congratulations to Plymouth Life Centre on achieving Stretch again! https://t.co/oCDvyCh7IU

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Congratulations to Lee Valley Regional Park Authority on achieving Stretch again!...

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Bookings are now open for the CIMSPA and Quest Conference 2020! Click here to book...

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Finchley Lido Leisure Centre have just achieved excellent! Congratulations to all those involved...

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Watford Leisure Centre Woodside are outstanding! Congratulations to all involved....

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Windrush Leisure Centre have achieved excellent. Congratulations to everybody involved...

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Thirsk and Sowerby Leisure Centre are excellent! Congratulations to all those involved...

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Congratulations to Hemel Hempstead Leisure Centre on achieving excellent! https://t.co/z4xlZyTgGP

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Congratulations to Chamberlayne Leisure Centre on achieving excellent for the second time!...

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Places Leisure Sports Development Team have achieved an outstanding banding in their last 3...

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Congratulations to Wyre Forest Leisure Centre on achieving excellent! https://t.co/TMxNdYr4oe

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Find out more about the CIMSPA and Quest NBS Conference 2020 here https://t.co/rUSItPBtsB Don't...

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Congratulations to Westminster Lodge who have just achieved an excellent banding!...

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Stratford Park Leisure Centre have achieved excellent in their recent assessment. Congratulations...

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Congratulations to Ripley Leisure Centre on achieving excellent! https://t.co/RINMOpEX4w

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Congratulations to Mile End Park Leisure Centre who have just achieved their first excellent...

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Congratulations to Bedale Leisure Centre on achieving their third excellent banding in a row....

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Congratulations to Stokesley Leisure Centre who have just achieved their first excellent banding!...

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Newton Aycliffe Leisure Centre are excellent! Congratulations to everyone involved...

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Check out the latest issue of Swimming Pool News (@SPN_POOL_SPAS) which on page 38 features an...

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"The feedback from the assessment process is far easier to understand and implement continuous development plans, which recognise the new scheme and the direction centres need to go"

Mike Lockwood, GLL

"I genuinely believe that any operator that does not engage is missing an excellent opportunity to develop, learn and benchmark best practice within the constantly changing landscape of our industry."

Martin Guyton, Tonbridge and Malling Leisure Trust

 "Right Directions reflects the continuous improvement ethos of Quest by always striving to improve what they do to benefit the facilities and organisations involved."

Rob Allsford, Fusion Lifestyle

“We have been part of Quest's Sports Development 'family' since 2009. It has been a continuous beneficial improvement tool, both in focusing on the areas where we are seen as particularly strong,...

David Chalfen, Lee Valley Regional Park Authority

"By using the standards of IQL UK to inform the Quest module 'Lifeguarding' the management team of Right Directions and Leisure-net have provided a re-enforcement of quality standards across the...

Martin Symcox, IQL

“Quest has really helped enable the continuous improvement of the team through areas such as benchmarking and improved customer systems. It has helped us better demonstrate the wider impacts of...

Hagan Lewisman, Oxford City Council

"The NSPCC are always looking for new ways to raise awareness of and promote safeguarding standards. When we got the chance to work with Right Directions and Leisure-net to create a Quest...

Nick Slinn, NSPCC

"Halo has now used Quest as its main improvement and benchmark tool for well over a decade and over that time it has been an invaluable tool for us as an organisation."

Scott Rolfe, Halo Leisure

"Places for People Leisure use Quest as one of our many KPI's to ensure that a quality service is delivered at the Centres we manage. We recognise the high performing Centres who achieve the top...

Andy Read, PFP Leisure

"Quest has always been about continuous improvement, the past 5 years have seen a great deal of positive changes…Right Directions and Leisure-net have been excellent and the Quest conferences...

Richard Millard, PFP Leisure

"Quest has been a fantastic tool for us in Serco Leisure. Defining best practice, it sets high standards for our sites to aspire to. Going through the Quest process gives our centres something to aim...

Jan Francis, Serco Leisure

“Stevenage Leisure Limited has used the Quest process and best practice principles for a number of years as a key tool in our efforts to continually improve our facilities and service delivery for...

Lee Medlock, Stevenage Leisure Ltd

“Quest has always been the standard for facility management and sports development. The past 5 years under the management of Right Directions and Leisure-net has seen these standards improve...

Tara Dillon, CIMSPA

Sport Leisure Management and its 90 sites are committed to delivering sport and leisure provision to an outstanding level for its customers, clients and stakeholders. The Quest team have given an...

Gary Paish, Everyone Active

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