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Recent News

State of the Sector Report 2018

State of the Sector Report 2018

  • July 08 - 2019
  • News

The Sport England NBS (National Benchmarking Service) has just released its summary “state of the...

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Job Opportunities

Job Opportunities

  • May 22 - 2019
  • News

Right Directions are recruiting for a Sales Manager and a Marketing and Social Media Manager

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Quest NBS and CIMSPA Conference 2019

Quest NBS and CIMSPA Conference 2019

  • February 28 - 2019
  • News

Thank you to all those who attended the 4th annual joint Quest NBS and CIMSPA Conference and the...

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Article - CSPs enter a new Performance Enhancing Era

Article - CSPs enter a new Performance Enhancing Era

  • October 03 - 2018
  • News

“Performance management is not designed to prove but to improve”.

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Article - Plus Marks for Northampton Leisure

Article - Plus Marks for Northampton Leisure

  • July 12 - 2018
  • News

Northampton Leisure Trust is celebrating this month after becoming the first organisation to be...

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Achieve IFI Accreditation as part of your Quest Assessment!

Achieve IFI Accreditation as part of your Quest Assessment!

  • May 21 - 2018
  • News

Have you seen the article in Sports Management Magazine about the IFI award? Read about how you can...

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Congratulations StreetGames on achieving Excellent!

Congratulations StreetGames on achieving Excellent!

  • March 26 - 2018
  • News

We are pleased to announce that the National Sports Charity, StreetGames, have been awarded...

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  • State of the Sector Report 2018
  • Job Opportunities
  • Quest NBS and CIMSPA Conference 2019
  • Article - CSPs enter a new Performance Enhancing Era
  • Article - Plus Marks for Northampton Leisure
  • Achieve IFI Accreditation as part of your Quest Assessment!
  • Congratulations StreetGames on achieving Excellent!

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Peacehaven Leisure Centre have achieved an excellent banding for the third consecutive assessment!...

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Swiss Cottage Leisure Centre are excellent for the second time! Congratulations to all those...

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Cally Pool and Gym have achieved excellent for the first time! Congratulations to everyone involved...

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Places Leisure Sports Development Team have achieved an outstanding banding in their last 3...

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Newton Aycliffe Leisure Centre are excellent! Congratulations to everyone involved...

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Check out the latest issue of Swimming Pool News (@SPN_POOL_SPAS) which on page 38 features an...

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Guildford Spectrum Leisure Complex are excellent! Congratulations to all involved....

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University of Exeter have achieved excellent in their first assessment! Congratulations....

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Congratulations Sport Central - Northumbria University on achieving excellent!...

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Congratulations to Lammas Leisure Centre for achieving excellent! https://t.co/FDiUHjrVau

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Sport Leisure Management and its 90 sites are committed to delivering sport and leisure provision to an outstanding level for its customers, clients and stakeholders. The Quest team have given an...

Gary Paish, Everyone Active

“Quest has really helped enable the continuous improvement of the team through areas such as benchmarking and improved customer systems. It has helped us better demonstrate the wider impacts of...

Hagan Lewisman, Oxford City Council

"The feedback from the assessment process is far easier to understand and implement continuous development plans, which recognise the new scheme and the direction centres need to go"

Mike Lockwood, GLL

“Quest has always been the standard for facility management and sports development. The past 5 years under the management of Right Directions and Leisure-net has seen these standards improve...

Tara Dillon, CIMSPA

"Places for People Leisure use Quest as one of our many KPI's to ensure that a quality service is delivered at the Centres we manage. We recognise the high performing Centres who achieve the top...

Andy Read, PFP Leisure

"Quest has always been about continuous improvement, the past 5 years have seen a great deal of positive changes…Right Directions and Leisure-net have been excellent and the Quest conferences...

Richard Millard, PFP Leisure

"I genuinely believe that any operator that does not engage is missing an excellent opportunity to develop, learn and benchmark best practice within the constantly changing landscape of our industry."

Martin Guyton, Tonbridge and Malling Leisure Trust

"Halo has now used Quest as its main improvement and benchmark tool for well over a decade and over that time it has been an invaluable tool for us as an organisation."

Scott Rolfe, Halo Leisure

“We have been part of Quest's Sports Development 'family' since 2009. It has been a continuous beneficial improvement tool, both in focusing on the areas where we are seen as particularly strong,...

David Chalfen, Lee Valley Regional Park Authority

 "Right Directions reflects the continuous improvement ethos of Quest by always striving to improve what they do to benefit the facilities and organisations involved."

Rob Allsford, Fusion Lifestyle

"Quest has been a fantastic tool for us in Serco Leisure. Defining best practice, it sets high standards for our sites to aspire to. Going through the Quest process gives our centres something to aim...

Jan Francis, Serco Leisure

“Stevenage Leisure Limited has used the Quest process and best practice principles for a number of years as a key tool in our efforts to continually improve our facilities and service delivery for...

Lee Medlock, Stevenage Leisure Ltd

"The NSPCC are always looking for new ways to raise awareness of and promote safeguarding standards. When we got the chance to work with Right Directions and Leisure-net to create a Quest...

Nick Slinn, NSPCC

"By using the standards of IQL UK to inform the Quest module 'Lifeguarding' the management team of Right Directions and Leisure-net have provided a re-enforcement of quality standards across the...

Martin Symcox, IQL

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