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Recent News

The Quest Prime Clinic

The Quest Prime Clinic

  • September 08 - 2020
  • News

Join us online for an introduction to the new Quest "Prime" Assessment and how Quest is helping to...

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Quest NBS and CIMSPA Conference 2020 - Presentations

Quest NBS and CIMSPA Conference 2020 - Presentations

  • March 02 - 2020
  • News

Thank you to everyone who attended the 5th joint CIMSPA and Quest NBS Conference and the 10th...

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Quest NBS Award Winners 2019

Quest NBS Award Winners 2019

  • February 28 - 2020
  • News

The 5th joint CIMSPA and Quest NBS Conference at Pride Park Stadium included the annual Quest NBS...

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Nottingham City Council boosts swimming revenue following NBS

Nottingham City Council boosts swimming revenue following NBS

  • December 10 - 2019
  • News

Taking part in Sport England’s National Benchmarking Survey (NBS) has helped Nottingham City...

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NBS Winner - Best Customer Satisfaction

NBS Winner - Best Customer Satisfaction

  • October 10 - 2019
  • News

Places Leisure, Wisewood Sports Centre won the Best Customer Satisfaction Award in the 2018 NBS...

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Achieve IFI Accreditation as part of your Quest Assessment!

Achieve IFI Accreditation as part of your Quest Assessment!

  • May 21 - 2018
  • News

Have you seen the article in Sports Management Magazine about the IFI award? Read about how you can...

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  • The Quest Prime Clinic
  • Quest NBS and CIMSPA Conference 2020 - Presentations
  • Quest NBS Award Winners 2019
  • Nottingham City Council boosts swimming revenue following NBS
  • NBS Winner - Best Customer Satisfaction
  • Achieve IFI Accreditation as part of your Quest Assessment!

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Finishing the week with another Quest Assessment! Good luck to the team at Yarborough Leisure...

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Good Luck!! Wishing the team at Halstead Leisure Centre - @Fusion_LS good luck on their Quest Prime...

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We have another Quest Assessments today! We are on site at Quarry Swimming & Fitness Centre –...

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Have you registered on our Quest Prime (Recovery) clinic tomorrow? Register now and find out what...

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Great to see so many @Fusion_LS sites undergoing their Quest Prime (Recovery) Assessment! Good luck...

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Been a busy week of assessments for Fusion Lifestyle! We wish the team at Witham Leisure Centre...

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Good Luck!! Wishing the team at Southbury Leisure Centre - @Fusion_LS good luck on their Quest...

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We are on site today at Bitterne Leisure Centre - @ActiveNation to complete their Quest Prime...

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Great to see so many facilities undergoing their Quest Assessment! Good luck to Soar Valley Leisure...

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QuestInLeisure

Proving to be a busy week of assessments! Wishing the team at @PlasyBrenin - The National Mountain...

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QuestInLeisure

Yesterday, we were on site at Wonford Sports Centre – @ExeterCouncil to complete their Quest...

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QuestInLeisure

What a busy week filled with assessments! We hope your Quest Entry Assessment went well at ISCA...

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QuestInLeisure

We are on site at Dartmouth Leisure Centre - @Fusion_LS to complete their Quest Prime (Recovery)...

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Big shout out to the team at Derby Arena! We wish the team at Derby Arena - Derby City Council good...

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QuestInLeisure

We are hosting another Quest Prime (Recovery) clinic next week! Learn about the latest changes to...

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Today, we are completing a Quest Prime (Recovery) Assessment at Meadowlands Leisure Centre –...

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QuestInLeisure

We have another Quest Prime (Recovery) Assessment this week! Good luck to the team at Albany...

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QuestInLeisure

We have back-to-back Quest Assessments this week! Wishing the team at Little Venice Sports Centre...

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Wishing the team at Cocks Moors Wood Leisure Centre – @sercoleisure, good luck on their Quest...

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Our Quest Assessor, Elaine Bevis, is on site today at The Porchester Centre – @EveryoneActive to...

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We have another Quest Assessment today! We are on site at Hinksey Heated Outdoor Pool –...

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We have been on site this week at Antrim Forum Leisure Centre and Allen Park Sports Hub -...

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Wishing the team at Oxford Ice Rink – @Fusion_LS, good luck on their Quest Prime (Recovery)...

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Good luck to the team at South Charnwood Leisure Centre - @Fusion_LS with your Quest Prime...

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Shout out to the team at Station Sports Centre - @MagnaVitae! Good luck on your Quest Entry...

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We have another Quest Assessment today! We are on site at Crumlin Leisure Centre – Antrim and...

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QuestInLeisure

Good luck on your assessment! Our Quest Assessor, Christine Coppack, is on site today at...

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QuestInLeisure

Our Quest Assessor, Ian Warren, is on site today at The Quays Swimming and Diving Complex -...

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QuestInLeisure

Another week full of Quest Assessments! We are on site at Europa Pools - @WirralCouncil to complete...

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We have another Quest Assessments today! We are on site at William Penn Leisure Centre –...

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Martin Guyton, Tonbridge and Malling Leisure Trust

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Sport Leisure Management and its 90 sites are committed to delivering sport and leisure provision to an outstanding level for its customers, clients and stakeholders. The Quest team have given an...

Gary Paish, Everyone Active

"By using the standards of IQL UK to inform the Quest module 'Lifeguarding' the management team of Right Directions and Leisure-net have provided a re-enforcement of quality standards across the...

Martin Symcox, IQL

"The feedback from the assessment process is far easier to understand and implement continuous development plans, which recognise the new scheme and the direction centres need to go"

Mike Lockwood, GLL

"Quest has always been about continuous improvement, the past 5 years have seen a great deal of positive changes…Right Directions and Leisure-net have been excellent and the Quest conferences...

Richard Millard, PFP Leisure

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David Chalfen, Lee Valley Regional Park Authority

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Hagan Lewisman, Oxford City Council

"Quest has been a fantastic tool for us in Serco Leisure. Defining best practice, it sets high standards for our sites to aspire to. Going through the Quest process gives our centres something to aim...

Jan Francis, Serco Leisure

“Quest has always been the standard for facility management and sports development. The past 5 years under the management of Right Directions and Leisure-net has seen these standards improve...

Tara Dillon, CIMSPA

"Places for People Leisure use Quest as one of our many KPI's to ensure that a quality service is delivered at the Centres we manage. We recognise the high performing Centres who achieve the top...

Andy Read, PFP Leisure

"The NSPCC are always looking for new ways to raise awareness of and promote safeguarding standards. When we got the chance to work with Right Directions and Leisure-net to create a Quest...

Nick Slinn, NSPCC

"Halo has now used Quest as its main improvement and benchmark tool for well over a decade and over that time it has been an invaluable tool for us as an organisation."

Scott Rolfe, Halo Leisure

 "Right Directions reflects the continuous improvement ethos of Quest by always striving to improve what they do to benefit the facilities and organisations involved."

Rob Allsford, Fusion Lifestyle

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