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Recent News

Quest NBS and CIMSPA Conference 2019

Quest NBS and CIMSPA Conference 2019

  • February 28 - 2019
  • News

Thank you to all those who attended the 4th annual joint Quest NBS and CIMSPA Conference and the...

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Article - CSPs enter a new Performance Enhancing Era

Article - CSPs enter a new Performance Enhancing Era

  • October 03 - 2018
  • News

“Performance management is not designed to prove but to improve”.

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Article - Plus Marks for Northampton Leisure

Article - Plus Marks for Northampton Leisure

  • July 12 - 2018
  • News

Northampton Leisure Trust is celebrating this month after becoming the first organisation to be...

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Achieve IFI Accreditation as part of your Quest Assessment!

Achieve IFI Accreditation as part of your Quest Assessment!

  • May 21 - 2018
  • News

Have you seen the article in Sports Management Magazine about the IFI award? Read about how you can...

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Congratulations StreetGames on achieving Excellent!

Congratulations StreetGames on achieving Excellent!

  • March 26 - 2018
  • News

We are pleased to announce that the National Sports Charity, StreetGames, have been awarded...

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Article - UEA Sportspark excellence recognised in national award

Article - UEA Sportspark excellence recognised in national award

  • March 12 - 2018
  • News

The University of East Anglia’s (UEA) Sportspark has become one of only three university sports...

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Article - Colleagues at Mid Suffolk Leisure Centre celebrate award win

Article - Colleagues at Mid Suffolk Leisure Centre celebrate award win

  • March 08 - 2018
  • News

Mid Suffolk Leisure Centre, which is operated by Everyone Active in partnership with Mid Suffolk...

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  • Quest NBS and CIMSPA Conference 2019
  • Article - CSPs enter a new Performance Enhancing Era
  • Article - Plus Marks for Northampton Leisure
  • Achieve IFI Accreditation as part of your Quest Assessment!
  • Congratulations StreetGames on achieving Excellent!
  • Article - UEA Sportspark excellence recognised in national award
  • Article - Colleagues at Mid Suffolk Leisure Centre celebrate award win

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Only 2 weeks left until for you to get your new 3rd edition of the Quest Handbook at £25 instead...

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When completing your Compliance Declaration for your Quest Assessment please be sure that...

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QuestInLeisure

For March only the new 3rd edition of the Quest Handbook can be bought for £25 only via the Quest...

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QuestInLeisure

All Quest NBS and CIMSPA Conference 2019 delegates should have received an email with a link to a...

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RT @deantearle: Just got home from a fantastic 2 days at the @QuestInLeisure and @cimspa...

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The third Quest Handbook goes on sale today via the Quest NBS website https://t.co/Wje7H9C5x8 The...

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QuestInLeisure

The Quest NBS and @cimspa Conference 2019 has officially closed! A fabulous 2 days! Thank you to...

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RT @cimspa: @xnleisure are back again as sponsors at the @QuestInLeisure and @cimspa conference - a...

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Congratulations to our Top Performing Mystery Visits in 2018 @StevenageGolf @SLL_Leisure...

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Congratulations to our Top Performing Organisations in 2018 @tmactiveleisure @SLL_Leisure...

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For those that attended the Quest NBS and @cimspa Conference 2019, please do share your feedback...

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QuestInLeisure

For March only the new 3rd edition of the Quest Handbook can be bought for £25 only via the Quest...

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QuestInLeisure

Photos from the Quest NBS and @cimspa conference 2019 are now up in our gallery on the Quest...

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QuestInLeisure

RT @cimspa: A big thank you to all of our sponsors and partners that have made the 4th annual...

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RT @_Leisurenet: Loving the new @QuestInLeisure handbook, strong section on National Benchmarking...

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Save the date for the Quest NBS and @cimspa Conference 2020... 26 & 27 February 2020 at...

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RT @cimspa: Thank you to our sponsor @aquaphysical for their contribution to our conference - they...

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RT @cimspa: A huge to thank you to @FutureFit_UK for once again sponsor the @QuestInLeisure and...

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Congratulations to our Top Performing Active Communities Teams in 2018 @Leap_BMK @Trilogyhealth1...

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Congratulations to our Top Performing Organisations in 2018 @tmactiveleisure @SLL_Leisure...

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QuestInLeisure

For March only the new 3rd edition of the Quest Handbook can be bought for £25 only via the Quest...

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QuestInLeisure

For those that attended the Quest NBS and @cimspa Conference 2019, please do share your feedback...

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All presentations from the Quest day of the Quest NBS and CIMSPA Conference 2019 can be found on...

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RT @IanD_CIMSPA: Well that’s a wrap for the @QuestInLeisure and @cimspa 2019 conference. Huge...

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RT @InstructAbility: Congrats on a great 2019 #QuestConf #CIMSPA @IanD_CIMSPA and Charli were...

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Also a big thank you to the Quest and @cimspa team for a great event, especially to Charli and...

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RT @cimspa: Inclusivity and a lack of diversity are big issues facing our sector and Hilary...

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Congratulations to our Top Performing Mystery Visits in 2018 @StevenageGolf @SLL_Leisure...

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Congratulations to our Top Performing Active Communities Teams in 2018 @Leap_BMK @Trilogyhealth1...

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"The feedback from the assessment process is far easier to understand and implement continuous development plans, which recognise the new scheme and the direction centres need to go"

Mike Lockwood, GLL

"By using the standards of IQL UK to inform the Quest module 'Lifeguarding' the management team of Right Directions and Leisure-net have provided a re-enforcement of quality standards across the...

Martin Symcox, IQL

“We have been part of Quest's Sports Development 'family' since 2009. It has been a continuous beneficial improvement tool, both in focusing on the areas where we are seen as particularly strong,...

David Chalfen, Lee Valley Regional Park Authority

"Halo has now used Quest as its main improvement and benchmark tool for well over a decade and over that time it has been an invaluable tool for us as an organisation."

Scott Rolfe, Halo Leisure

"The NSPCC are always looking for new ways to raise awareness of and promote safeguarding standards. When we got the chance to work with Right Directions and Leisure-net to create a Quest...

Nick Slinn, NSPCC

“Quest has really helped enable the continuous improvement of the team through areas such as benchmarking and improved customer systems. It has helped us better demonstrate the wider impacts of...

Hagan Lewisman, Oxford City Council

"I genuinely believe that any operator that does not engage is missing an excellent opportunity to develop, learn and benchmark best practice within the constantly changing landscape of our industry."

Martin Guyton, Tonbridge and Malling Leisure Trust

"Places for People Leisure use Quest as one of our many KPI's to ensure that a quality service is delivered at the Centres we manage. We recognise the high performing Centres who achieve the top...

Andy Read, PFP Leisure

“Quest has always been the standard for facility management and sports development. The past 5 years under the management of Right Directions and Leisure-net has seen these standards improve...

Tara Dillon, CIMSPA

"Quest has been a fantastic tool for us in Serco Leisure. Defining best practice, it sets high standards for our sites to aspire to. Going through the Quest process gives our centres something to aim...

Jan Francis, Serco Leisure

“Stevenage Leisure Limited has used the Quest process and best practice principles for a number of years as a key tool in our efforts to continually improve our facilities and service delivery for...

Lee Medlock, Stevenage Leisure Ltd

Sport Leisure Management and its 90 sites are committed to delivering sport and leisure provision to an outstanding level for its customers, clients and stakeholders. The Quest team have given an...

Gary Paish, Everyone Active

"Quest has always been about continuous improvement, the past 5 years have seen a great deal of positive changes…Right Directions and Leisure-net have been excellent and the Quest conferences...

Richard Millard, PFP Leisure

 "Right Directions reflects the continuous improvement ethos of Quest by always striving to improve what they do to benefit the facilities and organisations involved."

Rob Allsford, Fusion Lifestyle

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