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Welcome to the new Quest & NBS website
Save the date! Quest for Active Communities Conference - 3rd October 2017
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Recent News

Article - Third Active Communities Conference to examine how to deliver sports strategy outcomes

Article - Third Active Communities Conference to examine how to deliver sports strategy outcomes

  • August 24 - 2017
  • News

A one-day conference to examine how operators and active communities teams can increase...

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Article - The Long Game

Article - The Long Game

  • August 11 - 2017
  • News

As part of a major strategic shake-up, Brentford Football Club Community Sports Trust has...

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Quest Announces Partnership with EFDS

Quest Announces Partnership with EFDS

  • June 16 - 2017
  • News

We are delighted to announce that from the 1st July 2017 facilities can gain the IFI accreditation...

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Save the Date! Quest NBS and CIMSPA Conference 2018

Save the Date! Quest NBS and CIMSPA Conference 2018

  • June 15 - 2017
  • News

The date and venue for the Quest NBS and CIMSPA Conference 2018 has been announced.

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Article - It’s time to take safeguarding seriously

Article - It’s time to take safeguarding seriously

  • June 14 - 2017
  • News

Read More
Jumping to it… Quality scheme Quest breaks into the trampoline park sector

Jumping to it… Quality scheme Quest breaks into the trampoline park sector

  • May 25 - 2017
  • News

Gloucestershire’s Jumptastic has become the first trampoline park to undergo Quest, the sport and...

Read More
  • Article - Third Active Communities Conference to examine how to deliver sports strategy outcomes
  • Article - The Long Game
  • Quest Announces Partnership with EFDS
  • Save the Date! Quest NBS and CIMSPA Conference 2018
  • Article - It’s time to take safeguarding seriously
  • Jumping to it… Quality scheme Quest breaks into the trampoline park sector

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Over 20 Quest assessments are taking place this week! Good luck to everyone involved.

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RT @R_Directions: Our @QuestInLeisure Webinars will assist managers & front line staff...

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Royston Leisure Centre have just achieved Excellent for the third time! Congratulations to...

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RT @R_Directions: We will be hosting a Compliance Dec webinar on 5 Oct are you compliant? ....

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The Sands Centre have also just achieved Excellent for the second time! Congratulations to...

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Congratulations to North Herts Leisure Centre for achieving excellent for the third time!...

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Loughborough Leisure Centre are excellent! Congratulations to everyone involved. #excellent...

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Our Mystery Visit Webinar takes place tomorrow afternoon! Have you booked your Place?...

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Congratulations to Aberdeen Sports Village for achieving outstanding in their recent assessment!...

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Watford Leisure Centre Woodside are Excellent for the second time! Congratulations to everyone...

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Congratulations to White Horse Leisure and Tennis Centre for achieving #excellent in their recent...

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RT @OxleySports: Staff have been officially presented with their Quest plaque by Cary James, Senior...

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RT @SAPA_Pro: Jumping to it... Quest breaks into #trampoline park sector @Sport_England...

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Clapham Leisure Centre are excellent! Congratulations to everybody involved. #excellent...

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“Quest has always been the standard for facility management and sports development. The past 5 years under the management of Right Directions and Leisure-net has seen these standards improve...

Tara Dillon, CIMSPA

"Quest has been a fantastic tool for us in Serco Leisure. Defining best practice, it sets high standards for our sites to aspire to. Going through the Quest process gives our centres something to aim...

Jan Francis, Serco Leisure

Sport Leisure Management and its 90 sites are committed to delivering sport and leisure provision to an outstanding level for its customers, clients and stakeholders. The Quest team have given an...

Gary Paish, Everyone Active

"I genuinely believe that any operator that does not engage is missing an excellent opportunity to develop, learn and benchmark best practice within the constantly changing landscape of our industry."

Martin Guyton, Tonbridge and Malling Leisure Trust

"Places for People Leisure use Quest as one of our many KPI's to ensure that a quality service is delivered at the Centres we manage. We recognise the high performing Centres who achieve the top...

Andy Read, PFP Leisure

“Quest has really helped enable the continuous improvement of the team through areas such as benchmarking and improved customer systems. It has helped us better demonstrate the wider impacts of...

Hagan Lewisman, Oxford City Council

"Halo has now used Quest as its main improvement and benchmark tool for well over a decade and over that time it has been an invaluable tool for us as an organisation."

Scott Rolfe, Halo Leisure

"The NSPCC are always looking for new ways to raise awareness of and promote safeguarding standards. When we got the chance to work with Right Directions and Leisure-net to create a Quest...

Nick Slinn, NSPCC

"By using the standards of IQL UK to inform the Quest module 'Lifeguarding' the management team of Right Directions and Leisure-net have provided a re-enforcement of quality standards across the...

Martin Symcox, IQL

“Stevenage Leisure Limited has used the Quest process and best practice principles for a number of years as a key tool in our efforts to continually improve our facilities and service delivery for...

Lee Medlock, Stevenage Leisure Ltd

"The feedback from the assessment process is far easier to understand and implement continuous development plans, which recognise the new scheme and the direction centres need to go"

Mike Lockwood, GLL

 "Right Directions reflects the continuous improvement ethos of Quest by always striving to improve what they do to benefit the facilities and organisations involved."

Rob Allsford, Fusion Lifestyle

“We have been part of Quest's Sports Development 'family' since 2009. It has been a continuous beneficial improvement tool, both in focusing on the areas where we are seen as particularly strong,...

David Chalfen, Lee Valley Regional Park Authority

"Quest has always been about continuous improvement, the past 5 years have seen a great deal of positive changes…Right Directions and Leisure-net have been excellent and the Quest conferences...

Richard Millard, PFP Leisure

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