Quest Webinars allow you to undertake specific Quest module training without the need to leave the office or factor in travel time making it a time-efficient method of training and increasing your knowledge, Quest Webinars are endorsed by CIMSPA allowing you to earn CPD points whilst you learn.

Each webinar is delivered and hosted by a specialist in each field alongside a Quest Manager and Assessor to give complete insight into each module, the standards expected at assessment and what the assessor and mystery visitor will be looking for. Each session will consist of a 45-minute presentation and 15 Q&A session.

Webinars are free to attend, however if you want to receive CIMSPA CPD points for attending the webinar and a certificate of attendance there is a small admin fee of £5 per person.

Getting the most from your MV - Webinar

Getting the most out of your Mystery Visit

This webinar goes into fine detail on how to get the most out of your Mystery Visit. This is for any Centre undertaking a Quest Facilities Entry or Plus assessment. It will cover how to prepare your centre for a Mystery Visit, what the Mystery Visitor will look for and test before, during and after the visit.

It will also give information on what a you can do with your Mystery Visit report once received to get the most out of it. 

Event Date 26/09/2017 2:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
23

National Benchmarking Service (NBS) - Webinar

NBS

Do you know how NBS can benefit your facility? Do your staff understand NBS and the importance of the results?

Benefits of attending this webinar session include:

  • Understand how to generate information for the NBS efficiency and effective reports
  • Know how to analyse KPIs against industry benchmarks
  • Utilise NBS information to set appropriate targets for the improvement of the centre's performance
  • Identify good practice within similar venues - what does Excellent look like?
Event Date 28/09/2017 2:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
21

Compliance Declaration - Webinar

Operations 4 - Compliance Declaration

Get yourself up to speed on the 'new' H&S Declaration

Do you understand exactly what the Compliance Declaration is asking you? Do you know how to check if you are compliant before submitting your evidence?

This Webinar will give insight into exactly what evidence you need to provide as part of your Quest Assessment, how to ensure you are compliant and also insight into the reasons behind the Dec including the recent updates to include Safeguarding.

Sign up today to ensure you know what your responsibilities are and tick the Compliance Dec off the 'to do' list

Event Date 05/10/2017 12:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
21

ukactive Code of Practice - Webinar

SPLUS18 ukactive Code of Practice

ukactive’s Code of Practice defines the minimum performance criteria for health clubs and leisure centres, to ensure customers are provided with a safe environment in which to exercise and engage in leisure activities.

Ideal for Facilities who are looking to achieve the ukactive Code of Practice as part of their Quest Assessment or as a Standalone Assessment, the webinar will cover in detail what an assessor looks for during the assessment and why centres fail, providing key insight and understanding. 

Event Date 05/10/2017 2:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
23

Learn to Swim - Webinar

SPLUS 28 Swim England Learn to Swim Accreditation

The Swim England Learn to Swim Accreditation supports the continuous improvement of learn to swim programmes, if you are considering undergoing assessment for your Learn to Swim Accreditation or as a Standalone Assessment this webinar will help you ensure you have the tools in place to meet the criteria.

Understand what the Assessor will be looking for against the following criteria:

  • your business development processes,
  • minimum operating standards,
  • swimmer pathways,
  • class structures and programmes,
  • marketing of learn to swim programme
  • quality assurance and customer satisfaction.
Event Date 13/10/2017 10:00 am
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
20

Community Outcomes - Webinar

Purpose 6 – Community Outcomes

How well do you engage with the community you work within? Can you show how participation and volunteering is increasing?

Benefits of attending:

  • Understand how to demonstrate your Outcomes
  • Identify what evidence and/or best practice has been considered to inform what is done 
  • Be able to show how you respond to Local Needs 
  • Gain an insight into the National KPI's that matter most
  • Understand how to achieve Excellence in 10 steps
Event Date 23/10/2017 10:00 am
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
23

Engaging with Young People - Webinar

GPLUS23 Engaging with Young People 12 – 19 Years

Do you provide inclusive, high quality and accessible opportunities for all young people? How do you involve young people in the planning, delivery and leadership of activities?

Benefits of attending this Webinar include:

  • Know what the Assessor is looking for and how to present the information
  • Ways to reduce the levels of young people who are inactive 
  • Insight into how to address inequality in a pro-active way
  • Understand how to provide evidence of the long-term impact on young people you have
  • How to achieve Excellent in 10 Steps
Event Date 23/10/2017 12:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
25

Engaging with Children - Webinar

GPLUS13 Engaging with Children

How do you contribute to reducing the levels of inactivity in children? How do you encourage children and the families of young children to be more active?

Find out what the Assessor will be looking for when assessing GPLUS13, how to achieve Excellent and examples of Best Practice including how to demonstrate the impact you have had.

Not to be missed this Webinar is perfect for Centre Managers, Operations Managers and Programme Managers 

Event Date 23/10/2017 2:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
24

Inclusive Fitness Initiative (EFDS) - Webinar

GPLUS10 Inclusive Fitness Initiative (EFDS)

Inclusive Fitness Initiative webinar will provide you with support, resources and expert advice on how to become more inclusive to disabled users and assist you to achieve the IFI Mark as part of your Quest Assessment.

Find out what the Assessor will be looking for, how to achieve Excellent and examples of Best Practice.

Not to be missed and hosted by Dawn Hughes from EFDS this Webinar is perfect for Centre Managers, Operations Managers and Facility Managers 

Event Date 02/11/2017 10:00 am
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
23

Introduction to Quest - Webinar

New to Quest

This session is for anyone new to Quest whether they wish to go for Quest for Facilities or Active Communities.

This will take you through the process covering:

  • How to prepare for a Quest assessment
  • How to apply to Quest
  • How an assessment is booked in.
  • What happens during Mystery Visit (if selected FM).
  • What happens during the Assessment.
  • What happens after
  • How to use your Quest report.
  • Follow on from your Assessment.
Event Date 16/11/2017 2:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
25

Increasing Participation 2 - Webinar

GPLUS32 Increasing Participation and Reducing Inactivity

Do you work to promote an active nation? How do you target inactive people in your area to increase participation?

Benefits of attending:

  • Understand how to address inequalities in a pro-active way
  • Be able to provide evidence of positive outcomes
  • Identify ways to reduce the levels of inactivity across your catchment area 
  • Understand ways to enhance your local offer and provide inclusive, high quality and accessible opportunities for local people
Event Date 28/11/2017 10:00 am
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
23

Programming for All 2 - Webinar

GPLUS16 Programming for All

Do you have a programme that caters for the whole community? Does your programme attract, engage and retain to help increase market penetration and promote market development? Do you know how to show how you have increased participation through programming?

This webinar will look at the ways you can demonstrate how your programme has developed to create an inclusive environment which promotes diversity. Providing examples of best practice and guidance on what Excellent looks like this Webinar will give key insight into how your programming measures up in advance of your Quest Assessment as well as food for thought on how to continuously improve. 

Event Date 28/11/2017 12:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
25

Engaging with Volunteers 2 - Webinar

GPLUS25 Engaging with Volunteers

How do you engage with volunteers? What opportunities do you have within your organisation for volunteers? Do you recognise and reward your volunteers?

Benefits of attending:

  • Understand how to put in place an effective plan to engage, recruit and develop volunteers 
  • Identify ways to engage with and develop a strong volunteering base 
  • Gain ideas on how to recognise and reward volunteers
  • Understand what Excellent engaging with volunteers looks like and what the Assessor will be looking for
Event Date 28/11/2017 2:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
25

Doorstep Sports - Webinar

GPLUS36 Doorstep Sport

The Doorstep Sports Webinar will help you prepare for your upcoming Quest Assessment. The session will provide insight into what the Assessor is looking for and to ensure that you are able to demonstrate your facility meets the Module guidance.

The Webinar will look at ways which you can show how you work with a range of local partners and the community to deliver a sport and physical programme that is engaging young people (teenagers and young adults) from disadvantaged backgrounds. Taking place at the right time, at the right place, in the right style, with the right people and at the right price to meet the needs of young people.

During the session Gary White of Streetgames will give insight into Best Practice, how to meet the Module Outcomes and guidance on what Excellent looks like.

Event Date 05/12/2017 2:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
25

Safeguarding 2 - Webinar

GPLUS30 Safeguarding for Children and Young People

Do you have robust procedures and systems in place for safeguarding the interests of children and young people? Do you know what your responsibilities are in relation safeguarding?

This webinar will help you to understand how to:

  • Ensure high quality experiences of sport and physical activity for children and young people.
  • Ensure Safeguarding Standards are in place, are reviewed and continuously improved upon.
  • Ensure Safeguarding practice is embedded at all levels within the organisation. 
  • Integrate the involvement of children and young people in the development and implementation of safeguarding processes.

Hosted by Nick Slinn, Child Protection in Sport Unit, NSPCC this webinar will give insight into not only the Quest Module but also help you to ensure you are fully aware of your safeguarding responsibilities and best practice in achieving them.

Event Date 14/12/2017 10:00 am
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
24

National Benchmarking Service 2 (NBS) - Webinar

NBS

Do you know how NBS can benefit your facility? Do your staff understand NBS and the importance of the results?

Benefits of attending this webinar session include:

  • Understand how to generate information for the NBS efficiency and effective reports
  • Know how to analyse KPIs against industry benchmarks
  • Utilise NBS information to set appropriate targets for the improvement of the centre's performance
  • Identify good practice within similar venues - what does Excellent look like?
Event Date 14/12/2017 2:00 pm
Price Free or for CIMSPA CPD Points £5+VAT
Location Online
24