Types of Assessment

 

Here you can find out about the different types of Quest for Facilities (FM) assessment.

Please click here to view a leaflet on Quest for Facilities.

Due to the unprecedented last 5 months, Sport England are launching a new assessment type, Quest Prime. This will run alongside Quest Entry, Plus and Stretch as an alternative until October 2021.

From September 2020, all centres must complete either Prime, Entry, Plus or Stretch as their next Quest visit – there will be no Unannounced Reviews until September 2021.

 

Quest Prime

  • This includes a mystery visit and a 1-day assessment, and registration lasts for 12 months.
  • This assessment is focused on business recovery and enabling you to demonstrate to your customers and stakeholders that you are Covid-19 secure.
  • The assessment is conducted against the 7 Prime Core Modules
  • The cost is £1150 Plus VAT (A £150 discount is awarded if a centre has their assessment in their anniversary month and payment is received before their assessment).
  • The bandings are either Unsatisfactory, Satisfactory, Good, Very Good and Excellent. 

 

Quest Prime Plus

  • This includes a mystery visit and a 2-day assessment, and registration lasts for 12 months.
  • This assessment is focused on business recovery and enabling you to demonstrate to your customers and stakeholders that you are Covid-19 secure.
  • The assessment is conducted against the 7 Prime Core Modules and 5 optional modules.
  • The cost is £1450 plus VAT (A £200 discount is awarded if a centre has their assessment in their anniversary month and payment is received before their assessment date).
  • The bandings are either Unsatisfactory, Satisfactory, Good, Very Good and Excellent.

 

Quest Entry 

  • This includes a mystery visit and a 1-day assessment, which is due every 12 months.
  • The assessment is conducted against the 8 Facility Core Modules of Purpose, People and Operations.
  • The cost is £1150 per year (A £150 discount is awarded if a centre has their assessment in their anniversary month and payment is received before their assessment date).
  • The bandings are either Unsatisfactory or Registered. 

 

Quest Plus

Quest Plus takes place over 2 years, with an assessment in year 1 and review in year 2.

Year 1

  • This includes a mystery visit and a 2 day assessment.
  • The assessment is conducted against the 8 Facility Core Modules on day 1 and 5 choice modules on day 2.
    • The 5 choice modules must include a minimum of 3 GPLUS modules and include 1 'Compulsory' module
  • The cost is £1450 (A £200 discount is awarded if a centre has their assessment in their anniversary month and payment is received before their assessment date).
  • The bandings are Unsatisfactory, Satisfactory, Good, Very Good or Excellent.

Year 2

  • This includes a 1 day unannounced review and either an NBS efficiency survey or a full mystery visit (dependent on facilities).
  • The cost is £1150 plus VAT (A £200 discount will be applied if centres have their review in their anniversary month and payment is received before their review).

 

Quest Stretch

Our toughest assessment! Quest Stretch is only available to centres which have achieved Excellent in their last assessment.

  • This includes a mystery visit, an unannounced assessment and a 1 day validation.
  • The centre will need to achieve an overall banding of Excellent for their mystery visit and unannounced assessment to progress to the validation day.  
  • The cost is £1950 plus VAT for 2 years and the overall banding is Outstanding.