Quest Test Drive
A Quest Test Drive is a one-day review of your performance against Quest Best Practice.
It is undertaken by an experienced Quest assessor and provides an instant indication of your progress in a simple, user friendly format.
There are no scores and no pass or fail, the emphasis is on reviewing systems and practice, helping the centre to move in the right direction.
The cost is £550 plus VAT for non-registered sites and £450 plus VAT for Quest registered sites, plus assessor expenses to a maximum £100.
Additional Mystery Visit
These mystery visits are conducted by an industry professional and concentrate on the operational aspects of the centre, as well as customer service.
A detailed report will be produced with a banding of Unsatisfactory, Satisfactory, Good, Very Good or Excellent.
The cost is £350 plus VAT for non-registered sites and £300 plus VAT for Quest registered sites.