Jan Francis
- Details
- 18 October 2016
- Super User
- 6286
"Quest has been a fantastic tool for us in Serco Leisure. Defining best practice, it sets high standards for our sites to aspire to. Going through the Quest process gives our centres something to aim for, in the knowledge that they will be assessed to the best industry standards. The standards incorporated enable us to continually improve for the benefit of the business as a whole."